Building a Diverse Team
I strive to build diverse teams that can draw upon their unique experiences to do great things. With talented individuals who have common purpose and passion, anything is possible.
I Believe In
Identifying the MVP
Most Valuable Problem. User interviews, surveys, card sorting, ethnographic studies, etc... It's necessary to dig deep to make sure we're solving the problem that will be most valuable to solve.
Finding the Best Solution
The multiple perspectives of a diverse team is a great starting point, but only through iterating, usability testing, and monitoring metrics can we be sure we've found the best solution to a problem.
Sharing an Impactful Message
Communication between team members, leaders, and stakeholders during each phase of a project is paramount to its success. The trust earned through transparency increases velocity and quality.
News
2026
Joined Inn-Flow as CPO
After 6 successful years with an awesome team at XOi, it was time for a new challenge and adventure. I was very excited to join the Inn-Flow team as Chief Product Officer.
Read the LinkedIn Post…2025
Appeared on Titans of the Trades Podcast
We discuss how XOi captures millions of equipment data points, turns job site data into customer-ready summaries that save 5-10 minutes per visit, and helps contractors sell asset uptime with defensible transparency.
Watch on YouTube…XOi Raises $230M
XOi secures a $230M investment from KKR to fuel expansion, driving even greater impact for its customers.
Read on TechCrunch…XOi Acquires Specifx
With investment from KKR, XOi acquires Specifx to fuel jobsite data enrichment. Joining the two companies will provide unparalleled insight into field service jobsites and equipment.
Read the LinkedIn Post…Major Release for XOi
My team expanded our use of AI to bring real-world value without user intervention. We met users and their companies where they are — making technology work for them; not the other way around.
Read the LinkedIn Post…2024
Founded Spun It
I launched a passion project related to my love of listening to vinyl. The mobile app lets you log and share your vinyl record spins. It's a social app for lovers of vinyl.
Check out the website…2023
Promoted to VP of Product
I’m happy to share that I’m starting a new position as VP of Product Management at XOi. I'm excited about the future of XOi and continuing my journey here.
Read XOi's Press Release…Product Release: AI Work Summaries
I led the problem validation, solution ideation, and solution validation of XOi's AI Work Summary feature, which encourages daily use by technicians by saving time generating customer-facing summaries.
Watch on YouTube…Article Published in PHCNews
I was asked to write an article for PHCPPros, published in PHCNews, exploring the future of the field service industry and the coming impact of AI on training and productivity.
Read More in PHCNews…Quoted in ACHR Article on AI
I was interviewed about the impact of AI on the HVAC industry by ACHR, discussing AI’s effect on marketing, sales, and the technician experience.
Read More on ACHR…Webinar: Contractor's Guide to Everyday AI
I cohosted a webinar discussing XOi's first AI feature, how customers could prepare for it, and its impact on technicians and field service businesses.
Watch on XOi.io…2022
Product Release: Journeyman Platform
The Journeyman Platform is a trio of powerful solutions packaged together, delivering strong ROI for XOi clients after a major team effort.
Read More…2021
Fortune’s Path Podcast Guest Appearance
Guest appearance on the Fortune’s Path Podcast discussing entrepreneurship, product leadership, and personal motivation.
Listen Here…Product Lessons Learned The Hard Way
Panel discussion sharing hard-earned product lessons with the goal of helping others avoid common mistakes.
Read More…Product Release: Multiple Workflows per Job
Led product management for a release that changed how service technicians complete work in the Vision platform.
Watch on YouTube…Product Release: Yes / No Step Types
Participated in a product release introducing Yes/No step types, supported by a short marketing microlearning video.
Watch on YouTube…2020
Product Release: Multi-Channel Partner Network
XOi introduced multi-channel partner network capabilities, empowering contractors to deliver shared advantages across partners.
Read More…XOi Hires Industry-Leading Product Managers
XOi Technologies hired distinguished product leaders Lee Bridges and Greg Thoman to innovate the technician experience.
Read More…Contact
Interested in product leadership, strategy, or advisory work? Use these links to get in touch.